Jobing Beta

Centene Corporation

Job: First Responder Liaison

This posting has expired and is no longer available.

Browse Similar Jobs: Healthcare - Paramedics/EMT's Healthcare - Support Services Healthcare - ALL CATEGORIES

Jobing Description

First Responder Liaison(

Job Number:



Position Purpose: Serve as the single point of contact with county first responders, law enforcement, emergency departments, providers and crisis mobile teams to support the delivery of coordinated and effective crisis services to members.

  • Establishes relationships with all local first responders
  • Implements the Crisis System Plan and supports the development of provider crisis programs and services within the Provider Network.
  • Supports the performance of the Crisis Line provider, Crisis Mobile Teams and other providers of crisis services
  • Supports the development of Crisis Response Center processes to verify effective coordination of care with other providers
  • Support the coordination of crisis system processes among system partners, including crisis providers, intake agencies, emergency rooms, police and fire
  • Identifies gaps in crisis services and and implements program initiatives to address gaps in services.
  • Assists with conducting cross departmental and cross system collaborative meetings to execute initiatives and resolve system issues
  • Receive and respond to external system partner related issues in a timely manner
  • Troubleshoot service delivery and coordination issues on behalf of system partners
  • Assist system partners regarding policies and procedures related to referrals, website education, and problem solving
  • Promotes the implementation of specialized Evidence Based Practices to meet the unique needs of crisis involved members
  • Provide crisis intervention and technical assistance training to community agencies
  • Provide on-call telephonic coverage 24 hours a day to provide consultation
  • Qualifications

    Education/Experience: Bachelor’s degree in Behavioral Health or Social Services field or equivalent experience. Master’s degree preferred.3+ years of related experience including working with first responder organizations and agencies. Familiarity with Federal, State, regional, and local resources.

    License/Certificates: Licensed Professional Counselor (LPC), Licensed Clinical Social Worker (LCSW), Licensed Marriage & Family Therapist (LMFT), Licensed Associate Counselor, or Licensed Psychiatrist preferred. Certificate in Integrated Care Management by University of Massachusetts Medical School Center for Integrated Primary Care (or similar training) or complete within 12 months of hire.

    Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

    Skills / Requirements

    Important Notes