Steward Health Care System
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Triage Coordinator - Swansea Pain Management; 32hr / 1st shift
at Steward Health Care System
Responsible for telephone triaging all clinical calls received in the center to include researching, assessing, analyzing and summarizing the nature of the call. Provide detailed documentation in the patient’s electronic record to communicate with the providers. Responsible for communicating back to the patients based on the provider responses. Responsible for scheduling appointments and other related administrative tasks.
I.Education: High School diploma and additional certification and/or associates degree, previous medical office experience with medical terminology and medical phone clinical triaging
II.Experience: Minimum two (2) years experience medical office